Who can be contacted (and how) regarding lost login information?

Posted: 11/4/2019 5:53:30 PM
pitts8rh

From: Minnesota USA

Joined: 11/27/2015

I have been trying to contact an admin on behalf of member senior_falcon who has forgotten his password.  He contacted me by personal email indicating that his attempts to contact someone at TW have gone unanswered.  On the chance that his email is blocked he asked me to try, although I have never made contact in the past either.  I tried the "tips" email as well as a personal message to Jason, who apparently no longer accepts PMs.

If anyone knows who is handling administrative duties such as lost login info, please let me or senior_falcon know.  Thanks!

Posted: 11/4/2019 8:21:33 PM
Thierry

From: Colmar, France

Joined: 12/31/2007

Unfortunately, my administration rights are limited. I can see that the user account is locked but can not unlock it, and I can’t modify the password without knowing the old one.
Thus, I sent a PM to Jason on a private channel, hoping that he’ll jump in and help.

Posted: 11/4/2019 8:39:08 PM
Thierry

From: Colmar, France

Joined: 12/31/2007

Update: Jason just replied to me. He will try to look into this tonight after work.

Posted: 11/4/2019 8:46:22 PM
pitts8rh

From: Minnesota USA

Joined: 11/27/2015

Thanks, Thierry. With Jason planning to purge dormant members I hope he at least opens up some more direct lines of communication for those that may wish to remain on the books. 

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