Actual information on Claravox

Posted: 7/10/2021 9:47:48 PM
tcordara

From: New York City, New York

Joined: 6/22/2021

So, I worked with an engineer from MOOG yesterday and they were pretty sure it’s a hardware issue, or a loose wire, but went through a few troubleshooting steps:

1. We plugged the amp into the tuner port - it should have been one long sustained tone that came out, but instead, it was an *extremely* loud beep that would repeat about every 4-5 seconds. Even with the amp switched off, the beep was still coming through - super strange.

2. Next we tried the headphones Jack (but not with headphones), and this actually produced a sound which was nice. 

3. We then went back to the audio out port and it started working. 

I am going to continue to test the instrument but it will likely have to go back for some sort of repair. They offered to send me the parts and the instructions and allow me to do the repair, but that’s not happening… 

I did receive the Claravox stand today, and I popped the theremin on it (it does lower enough in case you sit and play like I do!) and the theremin worked right away. 

Will continue to post updates 

Posted: 7/11/2021 12:58:58 AM
gingercat

Joined: 11/4/2020

The iOS & MacOS editor is live.

The editor does really look good - Hoping they get the Windows version out soon tho

Posted: 7/11/2021 4:09:56 PM
tcordara

From: New York City, New York

Joined: 6/22/2021

Another update on Clarabox Serial 0029: 

Despite the troubleshooting, the theremin has stopped working again.  Looks like it's going to be sent back

Looks great on the stand! Such a shame that it doesn't work reliably. 

Posted: 7/17/2021 1:12:12 PM
tcordara

From: New York City, New York

Joined: 6/22/2021

Update:

MOOG is shipping a replacement - serial number 0034. I was instructed to keep the antennas I have as they can’t replace those due to a brass shortage. That is a major cause of the delay.

I’ll update here after I receive the new unit.

Posted: 7/18/2021 8:28:02 PM
ContraDude

From: Basking Ridge, New Jersey, USA

Joined: 12/12/2020

Update:MOOG is shipping a replacement - serial number 0034. I was instructed to keep the antennas I have as they can’t replace those due to a brass shortage. That is a major cause of the delay.I’ll update here after I receive the new unit.

Moog should have allowed you to keep the same serial number although the fact that they’re sending you another with a serial number only slightly higher than your current one doesn’t bode well for the rest of us. 

Hmmm . . . so they’ve finally provided a little information on one of their supply shortages - brass (presumably related to a cooper shortage).

I would expect that Moog is also paying the return shipping costs for the defective instrument.

Posted: 7/19/2021 1:19:30 AM
Devinup

Joined: 7/18/2021

Long time lurker. First time poster.

I received an email from a sales rep where I ordered my Claravox. I've reached out to them before but this is the first time they've reached out to me. This was from four days ago but it might give others a rough idea of what to expect.

"We recently got an update from Moog and I wanted to keep you in the loop. They say it will likely be sometime in September when more Claravox will be delivered. As always, I will keep you updated as we move forward. Please let me know if you have any questions while we wait."

Posted: 7/19/2021 4:30:39 AM
Flounderguts

Joined: 10/24/2020

That is inline with the info I received in May.

The copper "shortage" which is leading to lack of brass is an interesting story. Copper prices have risen globally almost 30%...and due to a complicated tariff situation involving aluminum and cobalt, the overseas companies that make brass alloys are unable to afford or obtain the copper produced in the USA (I happen to live under the shadow of a very large active smelter)...of which there is currently a *surplus* ...due to the automotive slowdown (semiconductors)...as auto companies in the US are the single largest client for US copper. Which leaves under-invested deposits in Peru and Chile to prop up the demand while Australia is struggling to grow Olympic Dam.

Yeah, I know this is all trivial, and I'm out in the weeds...BUT...Aviva and Interstate are both large, US based copper alloy manufacturers...I have no idea what the spec on Claravox parts are, but when I checked stocks on likely sized tubing, lead times were like 150 days. Why? I'm just going to guess, but we had an ammunition shortage in February...my guess is that a frenzy of ammo manufacturing to stockpile has tied up tubing stocks (rod is available immediately) for the forseeable future. 

Good thing we aren't waiting for tubas.

Posted: 7/19/2021 10:03:13 AM
Guillaume

From: Edinburgh, Scotland

Joined: 1/3/2021


Good thing we aren't waiting for tubas.

I'd very much like a t-shirt with this on the front. Out of context, it is an extraordinary line.

Edit: t-shirt design, the best 2021 Christmas stockings present!
https://ibb.co/wrf1vzD

Posted: 7/19/2021 5:02:46 PM
ContraDude

From: Basking Ridge, New Jersey, USA

Joined: 12/12/2020

Good thing we aren't waiting for tubas.

Hmmmm . . . doesn't look like there are any tuba shortages or, for that matter, any shortages of brass musical instruments.

LOTS of tubas!

Posted: 7/21/2021 4:34:30 PM
bendra

From: Portland, Oregon

Joined: 2/22/2018

That is inline with the info I received in May.The copper "shortage" which is leading to lack of brass is an interesting story. Copper prices have risen globally almost 30%...

Maybe we can all donate the pennies from the tops of our dressers so they can melt them down and fashion antennae out of them?

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